Digital Twin Provider
About the Customer
This technology company specialises in the development and promotion of BIM (Building Information Modeling) technology. They deliver BIM-based digital solutions to organisations across the construction sector.
Project Background
Alongside developing and promoting BIM technology, the company also designed hands-on training courses and provides online training services.
The Problem
Students and instructors alike felt that the existing live-stream training lacked meaningful interaction. Whenever a learner hit a snag, the instructor couldn't remotely access their computer to provide direct assistance.
Once training wrapped up, participants had no way to practise independently. Instructors couldn't gauge how effectively students were picking up the material, leading to disappointing training outcomes.
The instructor team mixes both full-time and part-time teachers, which made managing staff and coordinating courses a real challenge.
The Solution: DaDesktop Cloud Desktop
DaDesktop draws on over 20 years of high-end IT training experience from its parent company. It's a cloud desktop product purpose-built for training, with every feature engineered around real instructional needs.
Key features
Works in a browser: Learners and instructors simply open a web browser to dive in. There's no software to install, and it runs smoothly on low-spec machines, which helps keep learning costs down for students.
One-click clone: Once an instructor configures the required software and environment for a course, they can instantly duplicate it across all student cloud desktops.
Remote help: The instructor can view every student's desktop. When someone encounters a problem, the instructor can take remote control and guide them through it in real time.
Global data centres: Enables participants from various countries and regions to join the same training session without a hitch.
Flexible and dynamic: You can add or remove attendees at any moment and adjust cloud desktop hardware specifications on the fly.
Permission management: Administrators can effortlessly assign instructor and student permissions for seamless, all-in-one oversight.
Results
After adopting DaDesktop, both instructors and students shared overwhelmingly positive feedback. Preparing courses and joining training sessions became a far better experience all round.
The one-click clone feature saves instructors and support staff a tremendous amount of time. Set it up once, then reuse it across countless training sessions. Instructors can now dedicate their energy to designing richer courses, teaching, and addressing questions.
The recording feature and data analytics give instructors clear insight into how students are learning. This delivers valuable intelligence for refining courses and sharpening their teaching approach.
Course satisfaction rates climbed to 95% after making the switch to DaDesktop for training.