Reliable Controls – Canada

About the Customer

Reliable Controls is a Canadian company specialising in smart building controllers. They offer six products to clients across Greece and around the globe. Every year, following a product update, they run 20 to 24 online training sessions for over 300 users. Previously, this meant supplying computers with the software pre-installed for each session. As their business expanded, the mounting training expenses led them to seek a solution that would both reduce costs and elevate the client experience.

How They Found DaDesktop

Their manager, Nate, discovered DaDesktop during a Google search. He recognised it as a cloud desktop purpose-built for training. After contacting the DaDesktop team and personally testing the remote training environment, he decided to adopt it as their primary training platform.

What They Love About It

Effortless for Everyone

Both trainers and clients genuinely appreciate using DaDesktop for remote sessions. There’s no software to download, and no technical expertise is required. The trainer simply sets up a virtual classroom and shares a link with the students. Whether someone is joining from the US, Brazil, or Africa, a single click brings them straight into the virtual desktop, ready to begin.

Outstanding Training Features

Students can view the trainer's screen alongside their own simultaneously, making it straightforward to compare and follow along. The trainer can monitor all student screens at a glance, which simplifies supervision and guidance. A trainer can even take remote control of a student’s desktop to provide assistance at any moment. One user from Europe remarked that it feels as though “the trainer is standing right beside us.”

Truly Global Reach

The platform scales effortlessly and performs reliably worldwide. You can launch a training session in any country instantly, or run sessions with participants from multiple nations at the same time. Adding or removing participants on the fly makes the entire training process far more flexible.

Today, DaDesktop stands as one of Reliable Controls' most valued partners.